Terms & Conditions

  1. All our invoices are payable in cash at the head office.
  2. Invoices that are not paid in full by the due date will automatically and without notice of default produce interest from that due date. If the due date is not specified on the invoice, it is a maximum of 15 days.
  3. Any amount not paid on the due date without a valid reason will be increased by right and after prior formal notice by 12% with a minimum of $ 125.00 even if payment deadlines are granted. Any amount and interest not paid 60 days after the end of the due date will be automatically increased by 10% per month.
  4. GoShop retains ownership of the products delivered until full payment is received. In the event of late payment we reserve the right to take back the goods without prior notice of default and with the exclusion of any claim for compensation by the buyer.
  5. The prices are based on the cost of labour and materials in force at the time of their establishment. In the event of changes in this respect, the prices will be adjusted in an equivalent manner. ALL PRICES ARE EXCLUSIVE OF VAT.
  6. In the event of cancellation of an order, the buyer will be liable to pay compensation equivalent to 40% of the value of the order, provided that the company's loss is not higher.
  7. Each start or renewal of conditions will always be established by mutual agreement. Delivery times will be counted in working days and determined approximately, always subject to reservation. A delay in delivery can never be a reason to cancel an order or to claim compensation.
  8. All goods are received in our stores. All transport damages are at the buyer's risk, even in case of free delivery.
  9. In the event of bankruptcy, any legal change or financial impossibility of the purchaser, we reserve the right to immediately terminate the contract by operation of law, and this without any compensation on our part.
  10. Any dispute relating to an invoice must be admissible and must reach us in writing within 8 calendar days from the date of the invoice.
  11. All disputes fall under the exclusive jurisdiction of the courts of the city of Goma. The RD-Congolese law is applicable.
  12. Our standard warranty is 12 months for a new product starting on the date of invoice. For more information please refer to our warranty conditions.
  13. All warranties on GoShop products are ONLY applicable if:
    1. GoShop is the installer;
    2. The products all come from GoShop.
  14. If one of these conditions is missing, the guarantees are not valid!